Employers and HR specialists across all industries are constantly looking for innovative ways to enhance employee training and engagement. One popular approach is gamification, which incorporates game elements like challenges, rewards, and competitions into non-gaming contexts. Recent research shows the gamification market is set to grow at an annual rate of 27.4% between 2020 and 2025, reflecting its increasing impact, particularly in employee training and professional development. For example, in industries such as insurance in Qatar, gamification can be a powerful tool to train staff, improve customer service, and boost engagement. To learn more about insurance services in Qatar, visit https://qic.online/en/visitors.

Gamification in corporate learning and engagement

Gamification has become a go-to strategy in workplaces, helping boost both employee motivation and skill-building. It typically falls into two categories: adding game-like features (like rewards) to increase engagement or using specific games (like poker) to teach important skills.

Take the “Wheel of Wow” as an example of the first approach. Introduced during the pandemic, this initiative rewarded employees for stellar performance and customer service. Not only did it recognize hard work, but it also led to noticeable improvements in productivity and engagement across the board.

On the other hand, games like poker are being used to teach leadership skills. For instance, some women CEOs have adopted poker strategies to improve their ability to assess risks and uncertainties before making big decisions. Poker, with its focus on negotiation, strategic thinking, and confidence, offers a practical way to develop leadership skills. One CEO even launched a poker platform designed to empower women with these tools, addressing the gender gap in competitive poker and fields like finance and investment. The idea? Help women embrace calculated risks and thrive in traditionally male-dominated spaces.

With gamification proving its worth in boosting engagement, productivity, and learning, the next section will dive into how it can be applied to insurance training, including areas like medical insurance in Qatar, helping you build the skills needed to succeed in the industry.

Gamification in insurance training: use cases and benefits

Starting out in the insurance field usually means preparing for an exam. This requires a solid grasp of key concepts and how they translate to real-world scenarios. Traditional tips like making personalized notes, working with tutors, and focusing on understanding rather than rote memorization are great starting points. But adding gamification into the mix like using poker to develop professional skills can make the learning process more dynamic and fun.

As education increasingly goes digital, gamified platforms like video poker offer a creative way to build core skills. Video poker, a digital spin on the classic card game, helps learners practice risk assessment and strategic thinking in a simulated environment. The game rewards progress with payouts and even offers incentives like cryptocurrency. With its varied gameplay challenges, it helps prepare aspiring insurance professionals for real-world scenarios while keeping the process engaging and enjoyable.

Other types of games can also build skills relevant to insurance. For example, Phoenix Wright: Ace Attorney encourages players to solve complex cases using logic, critical thinking, and problem-solving all skills highly useful for tasks like claims management, data analysis, and applicant evaluation. Gamified learning makes the process more interactive and enjoyable, which in turn improves memory retention and understanding compared to traditional approaches.